Or, you might see this error if you're trying to activate your work device but aren't connected to your workplace's network. If you're connected to your work network and still see this error, you might need to change the network settings. If your organization doesn't have a support person, you might need to enter your product key again:. Select Change product key , and then type your character product key.
You might be asked for an admin password or to confirm your choice. You might see this error if the date and time for the device is incorrect, or Windows has trouble connecting to the online activation service and can't verify your product key. Verify date and time in Settings. In the search box on the taskbar, type network troubleshooter , then select Identify and repair network problems from the list of results.
If the network troubleshooter didn't find any problems with your network connection, try restarting your device to see if that fixes the problem. You might see this error after installing third-party software that changed system files.
Windows activation needs certain system files to complete activation. You can try to restore the system files back to an earlier point in time. This removes any software you installed after that point in time without affecting your personal files. For more info, see the section about how to restore from a system restore point in Recovery options in Windows. For more info about the troubleshooter, see Using the Activation troubleshooter. If this doesn't work, you might need to reset your device.
For more info, see the section in Recovery options in Windows. An error occurred with our activation server or licensing service. If the Microsoft Store app shows there was a problem, select Try again.
After a few minutes, you should see a message that thanking you for activating genuine Windows, followed by another message showing that Windows was activated. This error can occur if the update components are missing or corrupted on the computer. This error might also occur due to poor network connectivity received by the system. Use the Windows update troubleshooter to check for the corrupted or missing updates or components.
Running the troubleshooter will help find and in some cases fix the issue. Go to Windows Help , enter the error code in the Search for Help box at the top-right, and run the search. Browse through the search results carefully to make sure you try only those that apply to your situation. See Reactivating Windows after a hardware change for more info about reactivating Windows 10 after making a significant change to your device's hardware. If you're having trouble activating Windows 10, follow these steps to fix activation errors:.
Confirm that your device is up to date and running Windows 10, version or later. Not running Windows 10, version or later? Learn how to update your device at update Windows Not running Windows 10 yet? If you're running Windows 10, version or later, the Activation troubleshooter might help reactivate Windows if you recently made a significant hardware change such as replacing the motherboard or reinstalled Windows.
For more info about how activation works in Windows 10, see Activate Windows. If the troubleshooter detects a valid Windows 10 digital license for an edition not currently installed, it will let you know and show you how to install the correct edition. Windows 10 Pro volume license clients are used by large organizations that deploy Windows 10 to hundreds or thousands of computers. You upgraded to Windows 10, but the activation servers were busy.
You upgraded to Windows 10 using the free upgrade offer, but Windows 10 isn't activated after a reinstall. Your copy of Windows 10 should automatically be activated as long as you didn't make any significant hardware changes to your device such as replacing the motherboard. If you bought a device from a reseller of Windows 10 and expected the key to be valid, contact the reseller. If your device was purchased with Windows 10 preinstalled and you received this activation error upon turning it on for the first time, contact your device manufacturer.
If your device was recently repaired at an independent repair facility, contact them to see if the repairs require a new Windows 10 license. Enter a valid product key that matches the version and edition of Windows 10 installed on your device. Thanks for your feedback.
Split from this thread. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :. Cancel Submit. Bill Smithers Volunteer Moderator. Slide the button to Off. Remember to turn it On again. In Large icons or Small icons view, select Security and Maintenance , and then select the down arrow next to Security.
If Windows can detect your antivirus software, it's listed under Virus protection. Go to the Control Panel by right-clicking the Start button lower-left corner , and choosing Control Panel.
In Large icons or Small icons view, select Action Center , and then select the down arrow next to Security. If you use your device both at home and at work, try turning off the proxy settings in Microsoft Edge or Internet Explorer before you install Office.
Click the Start button lower-left corner , and choose Settings. In Automatic proxy setup , automatically detect settings or use setup script, by sliding to On or Off. In Manual proxy setup , you can choose to use a proxy server. Generally, it will be off and if you slide it to On , be sure to select Save. And if it was off by default before you turned it on, be sure to slide back to Off when you've finished using it. Click the Connections tab, and then click the LAN settings button.
Click Apply and OK to save changes. Restart your computer. Note: There might be more proxy settings that you need to bypass. Table of contents. Office install. How to install Office. Redeem or activate. Office product keys. Activate Office. Install other apps. Set up mobile devices. Office updates. Upgrade to the latest version. Troubleshoot and uninstall.
Step 1: Sign in to Office with the right account If Office asks you to sign in, enter the account you used to buy Office. Step 2: Check for multiple copies of Office You may not realize you have more than one copy installed.
Step 3: Check your subscription status If your subscription has expired, you'll see "We couldn't find any Office products. Step 4: Troubleshoot activation If Office still won't activate, choose your Office version for additional troubleshooting help. Microsoft Office and Office Office Select your browser. In reply to deleted message.
Hi Priyam. In reply to Aravinda Arachige's post on February 14, This Was only a activator.. In reply to priyamraj5's post on February 15, Activators are used to activate pirated copies of windows. They only work until a new system update is released, then your number is blacklisted. Not a real solution, and illegal.
Well done!
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